Frequently Asked Questions
Does it need an electrician to install?
Yes. Hardwired ceiling and wall fittings must be installed by a licensed electrician. In Australia that is a legal requirement for fixed wiring, and in the United States it is required under most local electrical codes. It also keeps your warranty and home insurance intact. The specifications above list how this piece is powered.
Does it come with a bulb?
It depends on the piece. The specifications above list what is included. Where a bulb is not supplied, the fitting type is listed so you can match the right one, and where the LED is integrated there is no bulb to replace.
Can it be dimmed?
Dimming depends on the bulb and the dimmer on the circuit rather than the fitting itself. A dimmable bulb on a compatible dimmer will dim. For integrated LED pieces, the specifications above state whether dimming is supported.
Will it work with my power supply?
Yes. Orders shipped within Australia are supplied for 230V Australian power and fittings. Orders shipped to the United States are supplied in a US compliant version for 120V power. The electrical specifications for this piece are shown above, and if you need the certification details confirmed before you order, email us and we will get them from the supplier for you.
How is it packed for delivery?
Every piece is inspected before it leaves us and packed with protective moulding around the shade and any glass or stone components, then shipped with tracking. If anything arrives damaged, email us a photo and we will sort it out.
How long will delivery take?
Orders are processed within 1 to 2 business days, and arrive within 4 to 9 business days in total, to both Australia and the United States. Shipping is free to both, with no minimum spend.
How do I get in touch?
Email us at info@muyva.com. We aim to respond within 1 to 2 business days, Monday to Friday.










