Billing Terms and Conditions

Last Updated: June 27, 2026

This Billing Terms & Conditions document outlines the payment and billing practices for Muyva.

1. Accepted Payment Methods

At Muyva, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: Visa, Mastercard, American Express
PayPal
Afterpay
Apple Pay & Google Pay

All payments are processed in Australian Dollars (AUD).

2. Payment Processing

Payment must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on muyva.com are shown in Australian Dollars (AUD) inclusive of GST where applicable.
Prices are subject to change at any time without notice.
Free shipping applies to all orders within Australia. For international destinations, shipping fees will be calculated and displayed at checkout.

4. Secure Payment Processing

Muyva uses SSL encryption and trusted payment gateways to protect your personal and payment information.
We do not store or have access to your credit card or full payment details.
All transactions are processed securely through Shopify Payments and PayPal.

5. Refunds & Chargebacks

Refunds are issued in accordance with our Refund & Return Policy .
Unauthorised and fraudulent chargebacks will be investigated and disputed.
If you experience any billing issues, please contact us first at info@muyva.com so we can assist you promptly before initiating a chargeback.

6. Fraud Prevention

Muyva reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorised activity.
Additional identity verification may be requested for high-value or flagged transactions.

7. Changes to This Policy

We reserve the right to update this Billing Terms and Conditions Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.